This Privacy Notice was last updated on November 8, 2023.
We, DaoLens, Inc., or our subsidiaries and affiliates (collectively referred to as “DaoLens”, “we”, “us”, “our” “Company”) are the owners of the website Crunch (crunchit.ai) (“Website”) and the Company product (“Product”), collectively referred to as “Platform”. The Product is an artificial intelligence powered analytics software which automatically tracks and understands customer usage patterns and serves as an intelligent data analyst (“Services”). The Website showcases the Services of the Company.
DaoLens respects data privacy rights and has created this Privacy Notice in line with its commitment to privacy. This Privacy Notice (“Privacy Notice”) sets forth how we collect, use and protect the personal data collected on this Platform.
PLEASE READ THIS PRIVACY NOTICE CAREFULLY. BY CLICKING ON THE CONSENT CHECK BOX, AND BY ACCESSING AND USING THE DAOLENS PLATFORM, YOU AGREE TO THE TERMS OF THIS PRIVACY NOTICE OUTLINED BELOW. YOU HEREBY GIVE PERMISSION TO DAOLENS TO PROCESS PERSONAL DATA FOR THE PURPOSES AND WITHIN THE SCOPE DEFINED HEREIN. IF YOU DO NOT AGREE TO THE TERMS OF THIS NOTICE, PLEASE DO NOT ACCESS OR USE THE PLATFORM.
IF YOU ARE ACCESSING THE PLATFORM ON BEHALF OF A THIRD PARTY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH THIRD-PARTY TO THE TERMS AND CONDITIONS OF THIS PRIVACY NOTICE AND, IN SUCH AN EVENT YOUR USE OF THE PLATFORMSHALL REFER TO USE BY SUCH THIRD PARTY. IF YOU DO NOT HAVE SUCH AN AUTHORITY (TO PROVIDE ANY PERSONAL DATA OF A THIRD PARTY) OR DO NOT AGREE TO THE TERMS OF THIS PRIVACY NOTICE, THEN YOU SHOULD REFRAIN FROM USING THE PLATFORM.
This Privacy Notice is an electronic record in the form of an electronic contract compliant and construed in accordance with data protection laws of the applicable jurisdictions.
We may receive your Personal Data in the following cases:
The User undertakes that he shall be solely responsible for the accuracy, correctness, or truthfulness of the Personal Data shared with us whether of its own or any third party. In the event the User is sharing any Personal Data on behalf of a third person, the User represents and warrants that he has the necessary authority to share such Personal Data with the Company, obtained a written consent from such third party and the Company shall not be responsible for verifying the same. The User understands and acknowledges that such Personal Data shall be subject to the terms and conditions of this Privacy Notice.
This section concerns the Personal Data of the User collected by the Customer through the Product, and such collection may be facilitated by us:
The Customer has complete control over the Personal Data and the Company processes the Personal Data on the Customer’s behalf.
We will process the Personal Data for as long as we provide services to the Customer and the Customer maintains active accounts of such Users.
We may also use your Personal Information collected to create aggregate anonymized data. We shall ensure that such anonymized data will not be directly identifiable to you or to the Personal Information shared with us. We may use this anonymized data for any purpose including but not limited to conduct research, analytical purposes, commercial usage, enable advancements in technology, train artificial intelligence models developed by us or third parties and to improve our Website. By visiting or using the Website, you provide us with the right to use your Personal Information to create anonymized data sets and use it for our business purposes.
We use the Personal Data for the following purposes:
We do not sell, rent, share, distribute, lease or otherwise provide your Personal Data to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Data in the following cases:
We will retain User’s Personal Data as long as it is required to be retained for the purpose of provision of the Services on our Platform. We may also retain and use User’s Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We are committed to maintaining information security and protecting customer data from potential breaches. Although we provide appropriate firewalls and protections, we cannot warrant the security of Personal Data transmitted as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we will take necessary measures to mitigate such events.
You have the following rights under the applicable data privacy laws:
Depending on the nature of the request, we may ask you to complete a Personal Data request form or seek certain details to verify the request. All requests for Personal Data will be handled within a reasonable period of time. If you would like to exercise ANY of these rights, please reach out to us as per Clause 16 “Contact us”.
Residents of the European Union (“EU”) and United Kingdom (“UK”) should note that this Privacy Notice has been updated in accordance with the requirements of the EU General Data Protection Regulation (the “GDPR”) and the UK GDPR, the United Kingdom Data Protection Act 2018, the Privacy and Electronic Communications Regulations, and any regulation superseding any of the foregoing (“UK Privacy Laws”). As per the provisions of the GDPR and UK Privacy Laws we shall be considered the Controllers of the Personal Data collected as a result of your use / access of the Platform and Processors of the Personal Data collected as a result of your use / access of the Platform.
Legal Basis (for EU residents and UK residents): We will not process your Personal Data without a lawful basis to do so. We will process your Personal Data only on the legal bases of consent, contract, or on the basis of our legitimate interests, provided that such interests are not overridden by your privacy rights and interests.
Transfer of your personal data across borders (for EU Residents): The Personal Data we collect (of EU and UK residents) is stored on servers located in the EU region or in India. Personal Data might be processed outside the EU and UK. We collect and transfer Personal Data outside the EU and UK in accordance with the provisions of the GDPR and UK Privacy Laws. If you have questions, please reach out to us as per Clause 16 “Contact us”.
Your Rights (For EU and UK Residents):
You have the right to request us:
UK residents have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. We may need to request specific information from you to help us confirm your identity or also contact you for further information in relation to your request. If you would like to exercise ANY of these rights, please reach out to us as per Clause 16 “Contact us”.
Governing Laws: For any EU and UK residents, this Privacy Notice shall be governed respectively by the provisions of the GDPR and UK Privacy Laws.
DaoLens reserves the right to modify or amend this Privacy Notice at its own discretion. Please revisit this page periodically to stay aware of any changes to this Privacy Notice, which we may update from time to time. If we modify this Privacy Notice, we will make it available through the Platform and indicate the date of the latest revision. If such modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change via email or through our Platform.
We are open to your questions, comments, concerns, grievances and suggestions regarding this Privacy Notice or wish to withdraw your consent in relation to the processing of your Personal Data you can reach out to our appointed grievance redressal officer or data protection officer at:
Office address: 3238 Scott Blvd Apt 483, 95054, Santa Clara, California, United States of America.